Free delivery over R1,50030-day returns

Customer care · Durban

Delivery

Orders arrive in 2–5 working days anywhere in South Africa via PostNet, PAXI, or The Courier Guy. Delivery is free on orders over R1,500; otherwise from R59.

  • 2–5

    Working days

  • R1,500

    Free over this

  • R59

    Otherwise from

  • Durban

    Packed here

01

When it arrives

If payment is confirmed today, expect the parcel between Tue, 27 Oct – Fri, 30 Oct. That is 2–5 working days, weekends left out. We count from the day payment is confirmed and the parcel is handed to the courier, which is the same window on the product page.

Collecting in Durban is different: your order is ready once payment is confirmed. We message you, and you bring the order number.

02

How an order moves

Nothing leaves Durban until payment is arranged. The path is short on purpose.

  1. 01

    You place the order

    The pieces are reserved. You get an email with the order number.

  2. 02

    We arrange payment

    We contact you by email or phone before anything is packed.

  3. 03

    We check and pack

    Every piece is looked over in Durban, then handed to the courier you chose.

  4. 04

    It comes to you

    When it ships, the email includes tracking if the courier gives us a number.

03

Ways to receive it

You choose at checkout. Free delivery over R1,500 applies to PostNet, PAXI, and The Courier Guy. Collecting in store is always free.

  • PostNet

    Collect at PostNet

    Ready in 2–5 working days

    R89 · free over R1,500

  • PAXI

    Collect at Pep / PAXI

    Ready in 2–5 working days

    R59 · free over R1,500

  • The Courier Guy

    Door delivery

    Arrives in 2–5 working days

    R99 · free over R1,500

  • KwaZulu-Natal

    Collect in store

    Collect from our Durban store at no charge. We’ll contact you when your order is ready — bring your order number.

    Free

For PostNet and PAXI, we confirm the nearest collection point after payment, using the address on the order. Door delivery is The Courier Guy, to the street address you give us.

04

How you pay

Place your order online and our team will contact you by email or phone to confirm and arrange payment before dispatch. Online card payment is coming soon.

We do not take card numbers on the website. Your pieces stay reserved while we arrange payment, and we pack only after that is confirmed. If you need to change the address, write to us before then.

05

Where we deliver

Anywhere in South Africa. We do not ship outside the country. If a courier cannot reach you, write to us with the order number and we will help from Durban. If the parcel has not arrived inside the window above, do the same.

Changed your mind after it arrives? Unworn pieces with tags can come back within 30 days. The steps are on the returns page.